Effective Date: 01-04-2025
At Software Bazar Marketplace (www.softwarebazar.co.in), we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This GDPR Policy explains how we collect, use, store, and protect personal data when you use our platform.
1. Data We Collect
We collect the following types of personal data:
✅ Account Information – Name, email, phone number, and login credentials.
✅ Payment Details – Payment method details (processed securely via third-party payment gateways; we do not store payment card information).
✅ Transaction Data – Purchases, order history, and refunds.
✅ Technical Data – IP address, browser type, device information, and cookies.
✅ Communication Data – Support requests, emails, and chat messages.
2. How We Use Your Data
We process your personal data for the following purposes:
🔹 To provide and improve our services (software downloads, transactions, and customer support).
🔹 To process payments and refunds securely.
🔹 To send updates, promotions, and account-related notifications (with user consent).
🔹 To comply with legal and regulatory requirements.
🔹 To enhance website security and prevent fraud.
We DO NOT sell or share personal data with third parties for marketing purposes.
3. Legal Basis for Processing Data
Under GDPR, we process personal data based on the following legal grounds:
✅ Consent – When users voluntarily provide personal data (e.g., newsletter sign-up).
✅ Contractual Obligation – When data is required to complete a transaction or provide a service.
✅ Legal Compliance – When necessary to comply with tax, fraud prevention, or legal requirements.
✅ Legitimate Interests – When processing is essential for platform security, analytics, or service improvements.
4. Data Storage & Security
Personal data is stored securely on encrypted servers.
We implement strict access controls to prevent unauthorized access.
User passwords are encrypted, and sensitive transactions are processed through SSL-secured connections.
We retain personal data only as long as necessary for legal and business purposes.
5. User Rights Under GDPR
Under GDPR, you have the following rights:
🔹 Right to Access – Request a copy of your personal data.
🔹 Right to Rectification – Correct inaccurate or incomplete data.
🔹 Right to Erasure ("Right to be Forgotten") – Request deletion of your data.
🔹 Right to Restrict Processing – Limit how we process your data.
🔹 Right to Data Portability – Request transfer of your data to another service.
🔹 Right to Object – Opt-out of direct marketing or data processing based on legitimate interests.
🔹 Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.
To exercise your rights, contact us at [support@softwarebazar.co.in].
6. Data Sharing & Third Parties
We may share personal data with:
Payment processors (for secure transactions).
Cloud hosting providers (for platform functionality).
Legal authorities (if required by law).
We ensure that all third-party partners comply with GDPR standards.
7. Cookies & Tracking Technologies
Software Bazar uses cookies and analytics tools to enhance user experience. You can manage cookie preferences via browser settings.
8. International Data Transfers
If data is transferred outside the European Economic Area (EEA), we ensure it is protected through GDPR-compliant safeguards.
9. Changes to This Policy
We may update this GDPR Policy periodically. Users will be notified of significant changes.
For privacy-related inquiries, contact our Data Protection Officer (DPO) at [support@softwarebazar.co.in].
